Spiceworks

Spiceworks is free network management software and help desk software designed for networks with up to 1,000 devices. It combines help desk software, network inventory, network monitoring, IT reporting, network configuration management, built-in TFTP server, a Community user-generated IT knowledge base, request for quote feature, ink and toner replenishment purchasing, SNMP v3 management, Active Directory management, bandwidth monitoring, UPS power management software, help ticket merging, multi-threading, Green IT support, SQL server monitoring, warranty renewal tracking, and IT community Q&A into one easy-to-use application. Once downloaded to your desktop, you can also take Spiceworks on the go with iPhone and Android smartphone apps and tablet apps. Spiceworks enables you to quickly and conveniently inventory the hardware, software, and patches that reside on your network; use built-in TFTP server tool for network configuration management; request quotes for various IT purchases; manage employee profiles in Active Directory using People View; monitor your network for new software, license compliance violations, low disk space, offline servers, low printer supplies; report easily on the information you need to manage your network; get SNMP v3 monitoring support; track network issues and your projects with trouble tickets; ask questions to the Spiceworks IT community of sysadmins in SMBs worldwide. Spiceworks requires no agents to be installed and managed.

What's new in this version: Version 7.0 include:

Keep your team in check with the Help Desk TechSimplify billing with hourly rates by personStay atop deadlines with SLA alerts.See devices your way with revamped custom groupingAuto-suggested knowledge base articlesHighlight the cloud services that matter to youRemove the login headache with single sign onKeep your risks under control with a vulnerability alerts widgetThe latest Spicewor... See all new features All versions:

4.1 stars out of 45 votes

5 star: 28 4 star: 8 3 star: 2 2 star: 0 1 star: 7 Current version:

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Write review 1.0 stars

"Forget about it ..."

August 28, 2013  |   By gpachal

Version: Spiceworks 6.2

Pros

Free and easy to install

Cons

Too much information
Blew up my system (Windows 7)and wiped out my desktop on uninstall
Had to do a system restore to reset to a date prior to install.

Summary

Use at your own risk.

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5.0 stars

"best network support out there"

July 28, 2012  |   By azepromidi

Version: Spiceworks 5.3

Pros

tonne of options

Cons

brain explosed brain explosed

Summary

a lot of information of your network

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5.0 stars

"What we were looking for and more."

June 7, 2012  |   By rarichar

Version: Spiceworks 5.3

Pros

IT support ticket and monitoring.

Cons

Does too much.

Summary

We were just looking for a low cost/free IT support ticket creation and tracking system. Spiceworks does a great job with this, but gave use many other useful tools. Ad email is manageable.

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5.0 stars

"Best software out there and FREE"

May 11, 2011  |   By BrandonWagman

Version: Spiceworks 5.1

Pros

Has everything I need

Cons

NONE because you can tell them hats wrong or what new features you want and then the roll out with it in the next upgrade or have instant fixs on their site!

Summary

Download it today! Go to www.spiceworks.com/referrer/bwagman

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1.0 stars

"More like a useful advertisement than an app"

March 30, 2011  |  

Version: Spiceworks 5.0

Pros

Don't see any

Cons

confusing, complicated, installs an app locally but there's so much advertising and other BS that the app is basically useless

Summary

confusing, complicated, installs an app locally but there's so much advertising and other BS that the app is basically useless

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5.0 stars

"does so much and it is free"

July 27, 2010  |   By pgailey

Version: Spiceworks 4.7

Pros

manage ALL IT assets from one workstation

Cons

can be slow at times

Summary

well worth the money (none)

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5.0 stars

"wonderful system administration tool"

June 16, 2010  |   By dolson80301

Version: Spiceworks 4.7

Pros

supports, controls, inventories: windows, unix, printers, routers, switches, voip phones all on your desktop. One person can manage an entire network and a helpdesk with full reporting on all errors, warnings and violations.

Cons

some times a little slow on a medium servers but worth the wait for all it can do for free.

Summary

I manage 250 devices in 5 buildings from it, including running processes, micorsoft errors and warnings. I know when diskspace is low on user PCs and when a mailbox is too big. see bandwidth on a switchport or map a network, and there is a huge community to help me fix things and correct problems I see.

I don't know why every shop doesn't have this installed and use to to replace the expensive MOM packeges. It can inventory every piece of software on every machine and give you control of it. Spiceworks Rocks!!!!

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5.0 stars

"The Best Out there"

May 11, 2010  |   By lirae4

Version: Spiceworks 4.6

Pros

easy to use with help videos and does everything you need it to Do and more

Cons

can think of any

Summary

best software for IT Admins. ckeck it out and find out

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5.0 stars

"Great Product!! Even better price."

January 25, 2010  |   By dgmcduff

Version: Spiceworks 3.0.23470

Pros

PRICE. Good network monitoring, Great speed when not doing a network scan. Helpdesk portion is as good if not better then VERY expensive alternatives.

Cons

Ads, although I have not gotten one email.
The ads are not that bad, at least they are targeted

Summary

We have been using Spiceworks for about 6 months now. We did alot of research on what to use. and started using spiceworks as a test. It is a great product. We have been very happy, and will continue to use it for the long run. we have really only been using the helpdesk portion on a daily basis. but works great.

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5.0 stars

"A Good Tool"

April 7, 2009  |   By mike.gentry

Version: Spiceworks 3.6.33156

Summary

This review was originally posted on VersionTracker.com.
Very nice free network monitoring program. This application is already powerful but they keep going. This program will help take control of the network. There isn't alot of help documentation (that i have found) but there is a nice forum.

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