SugarSync File Manager

5.0 stars

"favorite sync software"

May 24, 2013  |   By katnip3

Version: SugarSync File Manager 2.0.19

Pros

Can sync individual folders! It's well organized too. It handles conflicts well, such as two computers updating the same file and then uploading it. Solid mobile apps for Kindle Fire, iPhone, and Android. It keeps a backup of the 5 most recent versions of all of your files too. I've never lost any data through SugarSync.

Cons

Sometimes it can get hung up on trying to sync a few files because it thinks they are currently being used or something.

Reply to this review

Was this review helpful? (0) (0)

4.0 stars

"Excellent, with a major flaw"

April 13, 2013  |   By Hugmup

Version: SugarSync File Manager 2.0.9

Pros

It allows you to sync any folder and as many folders as you like.
It doesn't put you in a straightjacket of only one folder, as in Drop Box
It works well in the background
It starts out with more free storage than many other services
It is easy to earn additional free storage

Cons

Unlike other services, it cannot sync Mac bundles, which is a SERIOUS problem that results in corrupt and unusable files. When you read this post, it may have been overcome by events. Check with SugarSync to see if this is still an issue.

Summary

This is an excellent service, which I recommend. Mac users must be circumspect. Find out which applications save bundles. If you frequently use them, find a different service. If you save files from those applications in specific folders, you can use an additional sync service simultaneously for them.

Note that you can make iWork applications compatible with SugarSync, by setting an option in their preferences not to save files as bundles.

You can check a folder for bundles in the terminal, as follows:

cd ~/Documents/Myfiles
ls -le
-rwxr--r--@ 1 Username Groupname 999 Jan 02 2010 17:01 Doc1.pages
drwxr--r--@ 1 Username Groupname 999 Jan 02 2010 17:02 Doc2.pages
drwxrwxrrwx 1 Username Groupname 999 Jan 02 2010 17:02 Miscellaneous

Only the first character and the file extension are significant for this purpose.

The first item is a Pages file
The second item is a Pages bundle
The third item is a regular directory

To convert iWork bundles into files:

1. Uncheck the option to save files as bundles
2. Change the file extension from .pages to .template (or from .numbers or .keynote to .template)
3. Drag the file onto the desktop
4. Double-click on the file on the desktop to create a new document. The original content is intact.
5. Save the file with the original name in the original location.
6. Delete the file on the desktop.
7. SugarSync will sync the file correctly from now on.
8. Send a bug report to SugarSync.

Reply to this review

Was this review helpful? (0) (0)

5.0 stars

"All-time Favorite Program"

July 4, 2012  |   By katnip3

Version: SugarSync File Manager 1.9.69

Pros

Amazing software, my favorite freeware. A substantial 5gb of free storage is given. Synchronization is kept simple and straightforward and is done very well. Users can sync files across computers easily. Sharing folders and files is simple too; public links can be disabled and recipients do not need an account to download single files. The web interface is done well too.

Cons

Some of the mobile versions of this program can be a little glitchy, such as the ones for iOS or Android.

Summary

#1 for file synchronization and backup. If you're looking for something with a bit more customization than dropbox (such as folder sync), use SugarSync.

Reply to this review

Was this review helpful? (0) (0)

3.0 stars

"Good, but Limited"

June 5, 2012  |   By fairycastle

Version: SugarSync File Manager 1.9.57

Pros

Great graphics and even greater customer service.

Cons

I quickly exceed my free storage when I tried uploading pictures, so I sprung for the paying version for more storage. It still didn't make a dent. My Mac records every image that ever went through my computer, and I'm a journalist, and puts it in the photo library. I asked Sugar Sync, and you cannot manually cull your photos. It will cost a fortune for me to store thousands of irrelevant images.

The other deal breaker is that is doesn't pick up your mail. How often have I needed to access an old email? The iPad and my web based served only holds so much. Guess i am search elsewhere.

Reply to this review

Was this review helpful? (0) (0)

5.0 stars

"best syncing application on the market"

June 3, 2012  |   By techmomcalifornia

Version: SugarSync File Manager 1.9.57

Pros

lots of platforms
powerful features

Cons

can't think of any

Reply to this review

Was this review helpful? (0) (0)

1.0 stars

"Lost data, wretched customer support."

February 28, 2012  |   By sungarnyc

Version: SugarSync File Manager 1.9.50

Pros

When it works--intermittently--it's really cool, keeping a running backup of often-used files, and a cache of relatively static files.

Cons

It really doesn't work very well, and when it breaks--which it does way too often--customer support is simply unavailable: After I'd had it for a few weeks, it suddenly stopped syncing my files. After a week of trying to get someone to respond to my cries for help, it spontaneously started working again, "coincidently" just as I got the tech staff's attention. Then, two weeks ago, I discovered that 90% of my stored files were missing. I sent a total of five emails, and tried twice to use LiveChat, only to be bumped after 1/2-hour wait. It took several days to get them to respond to my request to cancel the account.

Summary

A good idea, but they don't seem to be able to get it to work. Because the technology is clearly faulty, I would never use them for anything important; because they have wretched customer service, I would never use them for anything. Sorry.

Reply to this review

Was this review helpful? (0) (0)

1.0 stars

"NO RECOVERY AFTER DATA LOSS. SERIOUS FLAW"

December 31, 2011  |   By ehealthy

Version: SugarSync File Manager 1.9.41

Pros

OK WHEN IT WORKS. Staff were quick to refund the annual payment.

Cons

ERASED over 30 Gigs of my data. Support staff could not help at all. They have no log of events NO hope of rescue or recovery. No explanation so NO way to prevent the same happening again!

Summary

USE AT YOUR OWN RISK. Sugarsync can not and will not help you if data is lost. Recovery and rescue is NOT possible.

Reply to this review

Was this review helpful? (0) (0)

5.0 stars

"Powerful, lots of memory, flexible setup, easy sharing."

November 5, 2011  |   By mpg46

Version: SugarSync File Manager 1.9.38

Pros

All of the above.

Cons

Will not synchronize bundles on the Mac.

Summary

Love it and count on it to keep my desktop, laptop, and iPhone in perfect sync and share documents with project partners.

Reply to this review

Was this review helpful? (0) (0)

5.0 stars

"Best cloud sync app currently available"

May 14, 2011  |   By sauzee29

Version: SugarSync File Manager 1.9.21

Pros

Better than Dropbox because
1. You can sync any folder instead of only one folder with Dropbox
2. You get 5GB free when you register instead of 2 GB with Dropbox
3. You get 500MB extra free for each referral versus 250MB with Dropbox referrals

Cons

Nothing major

Summary

If you use this link you will start with 5.5 GB free instead of the normal 5GB. I'll also get 500MB added to my account!
https://www.sugarsync.com/referral?rf=cs2siih745dk5

Reply to this review

Was this review helpful? (0) (0)

5.0 stars

"SugarSync works seamlessly between all of my devices"

September 16, 2010  |   By carolynbelden5

Version: SugarSync File Manager 1.8.2

Pros

Easy to use, works instantly. Easy access to all my data from the road.

Cons

Set up wizard.

Summary

SugarSync gives me peace of mind, my data is secure, and I can access it from any device at any time.

Reply to this review

Was this review helpful? (0) (0)

From CNET. Electronics product reviews and advice for best reference

Posted in: Manager,SugarSync